September 2018
Artificial intelligence (AI) and machine learning (ML) have been active areas of research and development since the 1950s. Over time, enthusiasm has waxed and waned as AI has struggled to insert itself into mainstream commercial applications. However, in recent years, advances in processing power, the availability of large amounts of data, research advances and a healthy community of open source developers have enabled AI technologies to become an essential part of many industries. In recognition of this success, this report explores how AI and ML can be leveraged to address the pressing challenges facing the ICT industry today.