To address the flood of illegal robocalls with spoofed numbers, the STI-GA, an industry-led body, has set up the SHAKEN ecosystem so that service providers can obtain the digital certificates they need to sign calls and authenticate caller ID in accordance with the SHAKEN standards. The ecosystem includes a Policy Administrator (STI-PA) and Certification Authorities (STI-CAs).
How does a service provider join the ecosystem? What are the steps required to begin to authenticate calls so that other providers know the caller ID can be trusted? What help can I find to navigate the path forward? We will deliver insight into these questions in the second of a series of webinars.
The webinar describes the governance of the STIR/SHAKEN ecosystem, including the policies to which service providers will have to adhere. It will also provide an overview of the registration process and give service providers an idea of how long the registration process might take, as well as provide tips on how to expedite it.
STI-PA Director of Customer Service
Scott is responsible for managing the Service Desks for STI-PA, TruOps Common Language and TRA, TruNumber Finder and the Short Code Registry. He reviews incoming customer tickets and acts as a point of escalation for issues that cannot be resolved by the Service Desks.
Scott has more than 20 years of experience in the telecommunications industry. Prior to his role as Director of Customer Service at iconectiv, he worked as a Common Language SME at Bellcore, Telcordia and Ericsson.
He attended William Patterson University and DeVry University.
Senior Software Architect
Alec Fenichel is a Senior Software Architect at TransNexus in Atlanta, Georgia. He joined TransNexus in 2015 and now leads development of ClearIP, a cloud platform for STIR/SHAKEN, robocall prevention, toll fraud prevention, and least cost routing. His focus is on designing distributed microservice architectures for real time call processing. He is a frequent technical speaker on STIR/SHAKEN topics. He is an active contributor to the ATIS/SIP Forum IP-NNI Task Force and PTSC Non-IP Call Authentication Task Force. Alec is a graduate of Georgia Institute of Technology where he earned bachelor’s degrees in Computer Science and Mechanical Engineering
Principal Product Specialist
Ken has over 35 years of broad experience in high technology and communications industries, including the federal government sector. He currently specializes in the areas of combatting illegal robocalls and deploying caller authentication technologies at Neustar, while actively participating in the Alliance for Telecommunications Industry Solutions (ATIS) and the Network Working Group (NTWG) in Canada. Most recently, Ken collaborated with the Canadian Secure Token Governance Authority to successfully develop and deploy their STIR/SHAKEN governance and certificate management infrastructure in just three months.
Douglas Ranalli is the Founder of NetNumber, Inc., a leading provider of signaling-control technology to the global communications industry. Mr. Ranalli is a serial entrepreneur having created three successful startup businesses in his career. Mr. Ranalli is the author of 6 communications related patents and is the subject of several case studies developed by the Harvard Business School that are utilized by MBA programs around the world. Mr. Ranalli holds an engineering degree from Cornell University and an MBA from the Harvard Business School.
After leaving the radio industry behind, Brent began his career in telecom working on telephone numbering issues for the Illinois Commerce Commission. In that role, he managed the Local Number Portability Trial, the FCC’s national field trial and he also helped develop and oversee the nation’s first number pooling trial in Chicago. Brent joined Lockheed Martin, now Neustar, in 1999 as state government liaison, serving in that role for almost 20 years. Now working as ATIS’ STI-GA Director, Brent is solely focused on helping the industry implement SHAKEN in order to mitigate illegal robocalling and caller ID spoofing. Brent and his wife, Mercy, have been married for 23 years and have two college-aged children.