SMS/800
NUMBER ADMINISTRATION COMMITTEE (SNAC)
MISSION: The SMS/800 Number Administration Committee (SNAC) identifies, develops and implements the resolution of issues impacting existing toll free products and services and evolving technologies affecting future developments in the toll free industry.
The SNAC is comprised of volunteer members representing providers and users of the 800 Service Management System (SMS/800). The Committee provides recommendations to the owner/manager of the SMS/800 regarding design and management issues that have a direct effect on the system users.
The SNAC maintains the Industry Guidelines for Toll Free Number Administration and is a leader in developing standards and procedures for the interaction between Resp Orgs, Customers, and Service Providers. The SNAC interfaces with other committees as needed to address the impact of their work to toll free products and services.
SNAC's responsibilities include, but are not limited to the following:
 SMS/800
Process Enhancements
Customer/RESP
ORG Requirements
Provider/RESP
ORG Requirements
Technical/Operational
Issues
SMS/800-877
Documentation Requirements
SMS/800
Help Desk / RESP ORG Support Processes
Additional
responsibilities include maintenance of certain documents
to support the database administration process, which outline:
RESP
ORG Responsibilities
10-Digit
Toll Free Number Administration
Coordinated
Conversion of 800 Database Services
SMS/800
Help Desk Responsibilities Support Processes
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