Network Reliability Steering Committee (NRSC)

The NRSC strives to improve network reliability by providing timely consensus-based technical and operational expert guidance to all segments of the public communications industry.

As a trusted expert, the NRSC addresses network reliability improvement opportunities in an open, noncompetitive environment. The NRSC advises the communications industry through developing and issuing standards, technical requirements, technical reports, bulletins, Best Practices, and annual reports.

The NRSC accomplishes this through:

  • identifying potential network reliability issues through an opportunity evaluation process,
  • establishing subcommittees that address network reliability issues,
  • conducting special studies that may lead to industry recommendations and/or the development of Best Practices,
  • developing industry feedback, both formal and informal, to the FCC on network reliability,
  • providing industry feedback to the FCC on Network Outage Reporting System (NORS) and Disaster Information Reporting System (DIRS), and
  • providing an opportunity for the public to be informed on network outages and ongoing efforts to resolve network reliability concerns.

Participating Members:

Alcatel-Lucent* |Applied Communication Sciences* | AT&T* | CenturyLink*
Comcast* | Cox Communications* | CSI Telecommunications* | Ericsson*| Intrado*
Nokia Solutions and Networks (NSN)*| Office of Emergency Communications (OEC)
Sprint* | Time Warner Cable* | T-Mobile* | Verizon*

*Signed NDA

Featured Publication
9-1-1 CAMA Trunk Throughput Optimization Analysis

ATIS Presents: Webinar on
9-1-1 CAMA Trunk Throughput Optimization Analysis

Thursday, November 3, 2011
Moderator: John Healy, FCC
Panelists: Stacy Hartman, CenturyLink & Robin Howard, Verizon

Click here to access the slide presentation

NRSC Resources

Communication experts joined together under the ATIS NRSC to prepare industry checklists to help ensure business continuity during significant that could critically impact service:

For access to a database of voluntary methods and techniques developed by industry experts applicable to a variety of business situations, please visit the Best Practices website.


NRSC Non-Disclosure Agreement effective 2015-2017


When new cause codes were introduced to the Network Outage Reporting System (NORS), the FCC observed an increase in the number of planned maintenance outages subsequently filed.

The NRSC completed an investigation of these planned maintenance outages, and the results of its analysis can be found in the December 2014 publication, ATIS-0100053, Bulletin No. 2014-001, Planned Maintenance Related Outages ...more






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NRSC Co-Chairs:

  • Rick Krock, Alcatel-Lucent
  • Stacy Hartman, CenturyLink
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Upcoming Meetings:
NRSC meetings can be found on the ATIS Forum Calendar.



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